CITIZEN ENGAGEMENT IS ENABLED THROUGH A NUMBER OF CHANNELS INCLUDING:

SMARTPHONE APPS, CHATBOTS AND WEB PORTALS

Smartphones are now ubiquitous and many citizens, even those in rural areas and emerging markets have access.  As a result we have found this to be the most convenient and effective way for citizens to both communicate with their City and to receive communication from the City.

EACH OF THESE CHANNELS ARE EXPLAINED BELOW.